Terms & Conditions

Rockets Community Club – Booking Terms & Conditions

By booking a place with Rockets Community Club, you agree to the following terms and conditions:

1. Bookings & Payments

All sessions must be booked in advance, and a subscription set up for the class

All subscription payments are taken on the 1st of the month.

If a payment is unsuccessful on the 1st of the month, a second attempt will be made on the 4th and a 3rd attempt on the 9th

If the payment is unsuccessful on the 3rd attempt, the place will be cancelled

2. Refund and Cancellation Policy

No refunds will be given for missed sessions.

No refunds will be issued if a player chooses to leave partway through the term unless due to long term injury or illness. This is at the discretion of the club.

If you wish to cancel your child's place, we require 28 days written notice. Cancellation requests must be sent by email to:

community@readingrockets.co.uk

3. Attendance

There are no reductions or partial refunds if a player is unable to attend a week

If a player joins midway through a month, a pro rata invoice will be sent to cover the remaining sessions that month before a subscription starts

It is the responsibility of the participant to attend sessions they have booked.

4. Cancellations by Rockets Community Club

In the unlikely event that a session is cancelled by the club, a suitable alternative or refund will be offered where possible.

5. Holiday Camps & One-Off Sessions

 No refunds will be issued for holiday camps or one-off sessions unless due to injury or illness, at the club’s discretion.

No refunds will be given if less than 48 hours’ notice of cancellation is provided.

6. General

Rockets Community Club reserves the right to update these terms and conditions at any time.

By completing a booking, you confirm that you have read and accepted these terms.