Terms & Conditions

Rockets Community Club – Booking Terms & Conditions

By booking a place with Rockets Community Club, you agree to the following terms and conditions:

1. Bookings & Payments

• All sessions must be booked in advance for the coming term.
• Full payment is required to secure your place for that term.
• If payment is not received by the second week of term, the player’s registration will be cancelled, and their place may be offered to someone else.

2. Refund Policy

• No refunds will be given for missed sessions.
• No refunds will be issued if a player chooses to leave part way through the term unless due to long term injury or illness. This is at the discretion of the club.
• If a booking is cancelled before the term starts, a refund maybe be issued minus:
• The cost of one session, and
• A £1 administration fee.

3. Attendance

• There are no reductions or partial refunds if a player is unable to attend the first week (or any sessions) of the term.
• It is the responsibility of the participant to attend sessions they have booked.

4. Cancellations by Rockets Community Club

• In the unlikely event that a session is cancelled by the club, a suitable alternative or credit will be offered where possible.

5. Holiday Camps & One-Off Sessions

·        No refunds will be issued for holiday camps or one-off sessions unless due to injury or illness, at the club’s discretion.

·        No refunds will be given if less than 48 hours’ notice of cancellation is provided.

6. General

• Rockets Community Club reserves the right to update these terms and conditions at any time.
• By completing a booking, you confirm that you have read and accepted these terms.